Here is a recent copy/paste from my “live help” from EBay. Good luck trying to get any assistance as if you call, the operator will push you to a generic message to go to Live Help page then you will be disconnected. And E-Mailing them only gets you a B.S. generic respoce, that when it is all said and done (weeks later) you will have gotten noplace.

But at least this may be a good read, and less of us actual people will waste less time and just ignore/relist your stuff!

11:01:50 AM System
Initial Question/Comment: Other
11:01:55 AM System
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11:10:50 AM System
Nancy S. has joined this session!
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Connected with Nancy S.
11:10:55 AM Nancy S.
Hello, thank you for waiting and welcome to eBay Live Help! My name is Nancy. If you’re a registered member, may I please start by having you confirm your User ID and first name?
11:10:55 AM wurk2hard
hello
11:11:11 AM wurk2hard
wurk2hard
11:11:33 AM wurk2hard
i have a problem with a removed listing and flag
11:11:36 AM Nancy S.
Great, thanks! How may I help you?
11:11:59 AM wurk2hard
My shipping charges were not inflated
11:12:32 AM wurk2hard
that was clearly stated in the auction and can be viewed at the USPS website
11:13:01 AM Nancy S.
I understand your concern. I’ll be more than happy to look into this for you.
11:13:06 AM Nancy S.
May I have the item # please?
11:13:08 AM wurk2hard
as in?
11:13:12 AM wurk2hard
ahh
11:13:20 AM wurk2hard
1 moment, need to bring it up
11:13:31 AM Nancy S.
Sure. No problem at all.
11:14:15 AM wurk2hard
where do i find it at? it was removed.
11:14:22 AM wurk2hard
checking mail
11:14:52 AM Nancy S.
It should be on the message that you received explain the removal of the item.
11:14:52 AM wurk2hard
got it
11:14:54 AM wurk2hard
270176180473 - Plastic Storage Box-Crafts-Hobbies-Tools-R/C-Kitchen

11:15:27 AM Nancy S.
Thank you. One moment please.
11:15:32 AM wurk2hard
ok
11:16:40 AM wurk2hard
Just an FYI, that box weighs 1 pound 15 ounces packaged to ship. at 1st class mail, that is $6.35is, i charged 8.00. 1.65 is not too much to ask for handling.
11:16:57 AM wurk2hard
$6.35ish**
11:17:31 AM Nancy S.
I see. What you’ll want to do in this case is contact our Listing Policies Team, who can look into why this item was pulled exactly, and give you options as to how to get it reinstated. We don’t have the tools or resources to look into this further with you in Live Chat, which is why you’ll need to contact Listing Policies.
11:17:32 AM wurk2hard
also, i clearly stated that in the auction
11:18:27 AM wurk2hard
That takes forever. How do I talk to a LIVE person VIA telephone’? I have been trying, but the operator keeps giving me the generic message and disconnect
11:18:55 AM wurk2hard
Or..
11:19:20 AM wurk2hard
can you approve me for relisting without a shipping cost, but a contact me for shipping?
11:20:08 AM wurk2hard
The flag is a major concern. Just look at my feedback over the last two months, I am an upstanding member of this community.
11:20:27 AM Nancy S.
I’m afraid that I’m not able to approve that, please note that is handle by the Listing Policies Team, therefore you will need to contact them through email. I do understand your desire to speak with someone, and regret to inform you that eBay does not have phone support. We have found that Email support and Live Chat work best. This is because via email and live hat, we are able to document all necessary information and keep a log of all responses.
11:20:52 AM wurk2hard
Email support is generic, I tried that
11:21:08 AM wurk2hard
Hence, I am here, now.
11:22:27 AM Nancy S.
I’m afraid that we aren’t able to look into that further with you here in Live chat, as we don’t handle this information. This is handle by the Listing Policies Team.
11:22:50 AM wurk2hard
Listing policies VIA email only, correct?
11:23:22 AM Nancy S.
Yes, they only offer email support. To contact them please click this link: http://pages..com/help/contact_us/_base/result_3_7_5.html
Then click the “Email Us” link on that page under “Customer Support Options”.
11:24:22 AM wurk2hard
Bah, thats a waste of time. I guess basically, it is OK to just report people and have them removed, as it is so obvious that getting help to resolve situations is impossible… lovely
11:25:13 AM wurk2hard
Look forward to more shipping inflation reports flooded to you. As I used to ignore them, but will no longer do so.
11:26:32 AM Nancy S.
I’m sorry to hear that you feel that way. However you need to contact the appropriate Department that can look into your issue.
Do you have any other questions?
11:26:39 AM wurk2hard
NO
11:26:52 AM Nancy S.
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