Great! You’ve completed the Maytag Neptune wax motor and R11 & Q6 replacements and saved some serious cash. But now you have it all back together and your Neptune still does not perform or spin as before. Here is a guide I developed to help you.

1. The wax motor still does not energize (door locked light does not come on either) - This could be due to a broken track on the board or require my STAGE 2 Kit. Here are some checks with an ohmmeter you can make. If all of these checks show low resistance ( < 5 ohms) then you most likely need my STAGE 2 Kit.

1. Connector P7.4 to pin 3 of Q6 - should be close to 0 ohms
2. Q6 pin 1 to Q22 pin 1 - should be close to 0 ohms
3. Q6 pin 1 to Q3 pin 1 - should be close to 0 ohms
4. Q6 pin 2 to C16 (lead closest to P7 connector)

Note: pin 1 on the Q6/Q3/Q22 devices is the left most pin while looking at the flat side. Pin 2 is the center pin and Pin 3 is the most right pin while looking at the flat side.

If you don’t have close to 0 ohms on any of these checks, turn the board over and use ohmmeter and locate the broken track. Tip: Some breaks can be right next to the component pads and can be difficult to see. A meter is important to locate these breaks. To fix these breaks you will need to scrape the green coating off the damaged copper track. You should use a small piece of 30 ga. bare wire (like what comes with my repair kits) or you can use the leads you cut off of the R11 resistor as a jumper. Solder the bare wire on top of the track to create a bridge. Once track repair complete, redo the ohm check that failed and see if you now have close to 0 ohms.

2. The door locked light comes on but still won’t spin - These typically are caused by mechanical issues with the wax motor installation itself. The wax motor has to travel about a 1/4 of an inch to push the spin enable switch. If it doesn’t travel over far enough it will not spin. The door locked light comes on because there are two switches located in the door latch assembly and the door locked switch does not require as much travel as the spin enable switch.

You will have to take the front panel back off to inspect the door latch assembly. Look for binding in the latch mechanism and make sure the colored pull cord is not caught on anything. Make sure the spring clip is in and keeping the wax motor to the right as far as possible. If you cannot see anything out of place, remove the wax motor and reinstall it again.

3. The timer rotates very quickly - In this failure, the timer rotates through the cycles so quick that the spin will not happen. This is because the control board regulates the speed of the timer motor and that circuit was damaged when your Q6 failed and R11 burnt. I developed a STAGE 2 Kit to help you fix this problem.

Please keep safety first when working on your Neptune!

Thanks for your time and I hope I helped someone today. Jeff

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